Business Details
23 Years
experience
Your Trusted Property Management Partner in Webster
First In Real Estate Services was founded in 2003 by L. Michelle Pentifallo, a licensed Real Estate Broker with over two decades of experience in Florida's real estate market. Our team of seasoned professionals combines deep industry knowledge with a commitment to personalized service, ensuring clients receive tailored solutions for their property needs. We specialize in real estate transactions, property management, and homeowners association management, serving communities across Hillsborough, Pasco, and surrounding counties. Our approach emphasizes transparency, responsiveness, and ethical practices, with a 24-hour communication guarantee for all client inquiries. Backed by partnerships with major real estate firms and a track record of managing over 200 properties, we prioritize client satisfaction through compassionate, detail-oriented service.Our leadership team brings diverse expertise from mortgage, construction, and community engagement sectors, ensuring comprehensive support for property owners and tenants alike. Recognized for our community involvement and industry leadership, we maintain active roles in local chambers and business networks. With a focus on innovation and adaptability, we continue to expand our service areas while maintaining the personalized attention that defines our brand. Our success is built on referrals from satisfied clients and trusted partnerships with national real estate franchises. Today, we remain dedicated to delivering peace of mind through exceptional real estate and property management solutions.
Services
Property Management
Real Estate Sales
HOA Management
Rental Services
Community Association
Real Estate Brokerage
Leasing Services
Maintenance Coordination
Financial Reporting
Tenant Screening
Details
- Year established: 2003
Highlights and features
- We offer 24-hour response guarantee for all client communications
- Our team includes licensed brokers with 20+ years of Florida real estate experience
- Specialized HOA management with dedicated community association experts
- Proven track record managing over 200 properties across 1200+ sq ft facility
- Recognized industry partners including Keller Williams and Coldwell Banker
Associations and certifications
- LCAM
- Realtor
What people say
Exceptional service
Stress-free experience
Professional expertise
Responsive communication
Community-focused approach
Services
Property Management
Our comprehensive property management services ensure optimal maintenance and value preservation for residential and commercial properties. We handle day-to-day operations, tenant relations, and financial reporting while maintaining strict compliance with Florida statutes. With dedicated staff managing over 200 properties, we combine personalized attention with professional expertise to protect owner investments and enhance tenant satisfaction through proactive maintenance and transparent communication.
HOA Management
Specialized homeowners association management services focusing on compliance, financial stewardship, and community enhancement. Our LCAM-certified professionals oversee common area maintenance, vendor coordination, and board support across multiple Florida counties. We prioritize responsive communication and tailored solutions to maintain community standards while addressing specific neighborhood needs through regular inspections and budget management.
Real Estate Sales
Full-service real estate transaction support for buyers and sellers across Central Florida. Our licensed agents provide market analysis, property marketing, and negotiation expertise to ensure successful outcomes. With deep local knowledge and access to multiple listing platforms, we streamline the buying/selling process while maintaining strict adherence to legal requirements and client confidentiality throughout each transaction phase.
Rental Services
Comprehensive rental property management including tenant screening, lease administration, and maintenance coordination. We implement rigorous vetting processes to secure quality tenants while maintaining property standards through regular inspections. Our services include rent collection, financial reporting, and 24/7 issue resolution to maximize owner returns and tenant satisfaction across diverse property types.
Community Association
Tailored support for community associations including policy development, vendor management, and regulatory compliance. Our experts assist boards with budget planning, contract oversight, and resident communication strategies. We provide on-site inspections, maintenance coordination, and emergency response protocols to ensure well-managed communities that maintain property values and resident satisfaction through proactive governance.
People
L. Michelle Pentifallo
President & Licensed Broker
Licensed Real Estate Broker with 20+ years experience in Florida property management. Founder of First In Real Estate Services since 2003, specializing in HOA management and real estate transactions. Holds LCAM certification and maintains active Realtor membership.
Joe Pentifallo
Vice President & Real Estate Agent
Real estate professional with background in mortgage industry and 20+ years customer service experience. Focuses on commercial properties and large-scale residential developments while supporting community association management operations.
Lauren Ortiz
Licensed Realtor & Office Manager
Licensed agent with property management expertise since 2015. Oversees daily operations and financial coordination for landlords, tenants, and HOA communities across multiple locations in Florida.
Karen Rodriguez
Community Manager
Bilingual community manager with education background and 12+ years teaching experience. Specializes in HOA administration, resident relations, and maintenance coordination while emphasizing cultural sensitivity and problem resolution.
Jack Lipstein
Leasing Agent
Leasing specialist focused on property showings and maintenance inspections. Covers Pasco and Hillsborough counties with emphasis on efficient property turnover and tenant satisfaction through thorough property evaluations.
Questions
What property types do you manage?
We manage single-family homes, multi-family units, commercial properties, and homeowners associations across Central Florida.
How do you handle maintenance requests?
We provide 24-hour response guarantee with priority-based resolution timelines and regular property inspections to prevent issues.
What areas do you service?
Our primary service areas include Hillsborough, Pasco, and Polk counties, covering cities like Tampa, Wesley Chapel, and The Villages.
How are management fees structured?
Fees vary by property type and services required. We offer transparent pricing with no hidden costs - contact us for a customized quote.
Can I schedule a property showing?
Yes, contact our office to arrange showings for available rental properties during regular business hours.
What sets you apart from competitors?
Our combination of 20+ years local experience, 24/7 communication guarantee, and personalized service approach ensures superior client satisfaction.
