Business Details
24 Years
experience
Emergency
services
Your Trusted Property Management Partner in Mesa
At Sundial Real Estate, we believe exceptional customer service is the foundation of great property management. Founded in 2002, our firm builds upon decades of combined experience from our lead professionals, including Certified Residential Property Managers with specialized expertise in revitalizing underperforming properties. We offer comprehensive leasing, management, and accounting services across the Greater Phoenix area, leveraging modern technology for streamlined financial reporting and 24-hour maintenance support. Our team's deep local market knowledge and commitment to transparency ensure both residents and investors receive reliable, stress-free solutions. With over 2,000 units under management, we combine personalized service with efficient systems to maximize property value and tenant satisfaction.Our approach includes multi-channel marketing strategies to reduce vacancies and hands-on management of single-family homes, condos, and multi-family communities. Backed by industry certifications and a track record of transforming properties into profitable investments, we maintain secure data practices and real-time owner portals for complete transparency. Our leadership team brings diverse regional experience and a passion for community-building, ensuring every client benefits from tailored strategies and proven results. From emergency maintenance coordination to strategic property reorganization, we deliver authoritative, trustworthy management that prioritizes long-term client relationships.
Services
Property Management
Tenant Placement
Maintenance Coordination
Financial Reporting
Marketing Services
Eviction Prevention
Property Inspections
Lease Administration
Vendor Management
Online Portals
Details
- Year established: 2002
Highlights and features
- We offer 24/7 maintenance support with immediate vendor dispatch
- Our team includes CRPM-certified professionals with 14+ years average experience
- We implement multi-channel marketing strategies to reduce vacancies
- We provide real-time financial reporting through secure owner portals
- Our leadership team has revitalized 200+ underperforming properties since 2002
Associations and certifications
- Certified Residential Property Manager (CRPM)
What people say
24/7 maintenance response
Efficient move-out process
Professional staff
Well-maintained properties
Responsive communication
Services
Property Management
We provide comprehensive property management for residential and commercial assets across Greater Phoenix. Our services include tenant screening, lease administration, and property maintenance coordination. With 24/7 emergency support and modern software integration, we ensure smooth operations while maximizing investment returns through strategic management practices.
Tenant Placement
Our tenant placement service combines digital marketing with personal screening to find qualified residents. We utilize multiple listing platforms and a rigorous application process to ensure proper tenant-property matches. This reduces turnover while maintaining high occupancy rates through targeted marketing to diverse tenant demographics including students and professionals.
Maintenance Coordination
We offer 24-hour maintenance response with immediate vendor dispatch for emergency repairs. Our electronic work order system tracks all service requests and maintains detailed records for future reference. Preventative maintenance scheduling helps preserve property value while minimizing unexpected repair costs through proactive property management.
Financial Reporting
Our financial reporting includes monthly statements with visual performance charts accessible through secure online portals. Real-time data tracking ensures accurate rent collection, expense management, and timely distribution of owner payments. Cloud-based storage with regular backups provides complete transparency and audit-ready documentation for all financial transactions.
Online Portals
We provide secure online portals for both tenants and property owners. Residents can pay rent, submit maintenance requests, and access lease documents electronically. Owners receive real-time financial updates and property performance metrics. These platforms streamline communication while providing 24/7 access to critical property information and account management tools.
People
Diana Creason
Designated Broker
Licensed real estate broker with 25+ years experience since founding Sundial in 2002. CRPM-certified expert in property revitalization and investment optimization. Brings cross-regional market insights from Arizona, San Diego, and Michigan experiences.
Courtney Creason
Property Manager
CRPM-certified property manager with 13 years of experience creating efficient systems for property operations. Specializes in community building and resident relations while maintaining structured property management processes.
Jules Sisk
Property Manager
Licensed real estate agent with 14 years of industry experience. Focuses on personalized service and creative solutions for property management challenges while maintaining strong client relationships.
Kymberly Dorsey
Property Manager
Licensed agent with 9 years real estate experience, including 5 in property management. Former 911 emergency services professional brings crisis management skills to property operations and tenant support.
Rhyannon Sanders
Office Manager
30+ years administrative leadership experience with accounting degree. Oversees payroll, compliance, and operational efficiency while serving as key liaison between management teams and stakeholders.
Questions
How do I submit a maintenance request after hours?
Call our 24-hour maintenance line at 480-347-9561 for emergencies. For non-urgent issues, use the tenant portal to submit electronic work orders.
What happens if I pay rent late?
Rent includes a 5-day grace period. Payments after the 6th incur a $25 fee plus $5/day additional charges. Contact your manager to discuss payment plans if needed.
How can owners access their property financials?
Monthly statements with visual analytics are available through our secure Owner Portal, including real-time performance tracking and document storage.
What pet policies apply to tenants?
All pets require screening through PetScreening.com. Tenants without personal renters insurance will be enrolled in our $15/month LLIP policy.
How quickly are security deposits returned?
Deposits are processed within 14 business days after key return. Provide your forwarding address to ensure timely delivery.
What marketing methods help fill vacancies faster?
We use multi-channel promotion across Zillow, Apartments.com, MLS, and social media platforms with optimized online applications to reduce vacancy periods.
