Business Details
50+ Years
experience
Your Trusted Real Estate Partner in Contra Costa County
Established in 1921, the Contra Costa Association of REALTORS (CCAR) serves as a premier trade association for real estate professionals in the East Bay Area. As part of the National Association of REALTORS (NAR) and the California Association of REALTORS (C.A.R.), we provide members with cutting-edge tools, resources, and advocacy to excel in their careers while upholding the highest standards of professionalism. Our commitment to integrity and innovation is reflected in our RESO Platinum Certified MLS, which powers the local residential real estate market with unparalleled accuracy and efficiency. CCAR members are trusted experts in local real estate, representing clients in one of the most desirable regions in the United States. Through decades of combined experience, our leadership team actively shapes state and national housing policies to protect property rights and promote homeownership.We offer comprehensive education programs, including ethics training, license renewal courses, and advanced certifications, to ensure our members stay ahead of industry trends. Our community involvement spans charitable initiatives like the Helping Hands financial aid program and the CCAR Scholarship Foundation, which supports local students and families in need. With two office locations in Walnut Creek and Hercules, California, we provide accessible support to our members and the public. Our dedication to the NAR Code of Ethics ensures consumers receive ethical, transparent, and reliable real estate services. For over a century, CCAR has been a beacon of professionalism, innovation, and community leadership in the real estate industry.
Services
MLS Services
Real Estate Education
Advocacy
Community Programs
Professional Standards
Details
- Year established: 1921
Highlights and features
- We offer access to the RESO Platinum Certified MLS, the highest industry standard for real estate data.
- Our members benefit from over 100 years of experience shaping real estate policy and practice.
- We provide state-mandated ethics training and advanced professional development programs.
- Our advocacy efforts protect property rights through local, state, and national legislative channels.
- We support community initiatives like the Helping Hands financial aid program and scholarship foundation.
Associations and certifications
- RESO Platinum Certified MLS
Services
MLS Services
CCAR's RESO Platinum Certified MLS provides real estate professionals with comprehensive property listings and advanced tools for residential transactions. Our system ensures accurate, up-to-date market data to facilitate efficient buying and selling processes. This service empowers members to deliver superior client representation through unparalleled access to East Bay Area real estate information.
Real Estate Education
We offer state-approved ethics training, license renewal courses, and specialized certifications to enhance professional competence. Our curriculum includes core skills development, technology training, and advanced designation programs. These educational resources help members maintain compliance while staying ahead of industry trends and market changes.
Advocacy
CCAR actively protects property rights through local, state, and national legislative advocacy. Our government affairs team works with partners to influence housing policy and combat restrictive regulations. This service ensures members' voices shape laws affecting real estate professionals and homeowners across Contra Costa County.
Community Programs
Our community outreach includes the Helping Hands financial aid program and annual scholarship foundation for local students. Through events like the Crab Feed and Chili Cook-Off, we raise funds to support real estate professionals and residents in need. These programs demonstrate our commitment to the communities we serve beyond real estate transactions.
Professional Standards
We uphold the NAR Code of Ethics through disciplinary processes and arbitration services for real estate disputes. Our professional standards department ensures members maintain the highest ethical conduct in all business activities. This service protects both consumers and professionals by enforcing accountability within the real estate industry.
People
Shieren Diaz
Chief Executive Officer
Shieren Diaz leads CCAR with over 20 years of experience in real estate association management. She oversees strategic operations and member services while maintaining strong industry partnerships at local and national levels.
Heather Schiffman
Chief Advocacy Officer
Heather Schiffman directs government affairs initiatives, representing real estate interests in legislative and regulatory matters. With extensive policy expertise, she advocates for property rights and housing affordability across Contra Costa County.
Joey Masters
Director of MLS Services
Joey Masters manages CCAR's RESO Platinum Certified MLS operations, ensuring cutting-edge technology solutions for real estate professionals. He specializes in MLS compliance and system enhancements to improve member productivity.
Christopher Dickson
Education & Training Coordinator
Christopher Dickson oversees professional development programs, including ethics training and license renewal courses. He ensures members receive high-quality educational resources to maintain compliance and enhance their real estate expertise.
Zina Hall
President
Zina Hall serves as CCAR's board president, representing members' interests while guiding organizational strategy. With deep local market knowledge, she leads initiatives to strengthen real estate professionalism and community engagement.
Questions
What services does CCAR provide for real estate professionals?
CCAR offers MLS access, professional development, advocacy, and community programs to support real estate professionals in their careers.
How can I access CCAR's educational programs?
Our education courses are available through online platforms and in-person sessions at our Walnut Creek office for members and non-members.
Does CCAR offer ethics training for real estate agents?
Yes, we provide mandatory triennial ethics training and new member orientation programs to ensure compliance with NAR standards.
How does CCAR support local communities?
We operate the Helping Hands financial aid program and Scholarship Foundation, supporting real estate professionals and local students in need.
What advocacy efforts does CCAR participate in?
Our government affairs team advocates for property rights and housing affordability through local, state, and national legislative initiatives.
How can I file a complaint against a REALTOR?
Visit our website to submit an ethics complaint or arbitration request within 180 days of the disputed incident.
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