Business Details
We are a team led by co-owners Jim Houk, Alana Bercot, and Lee Good, who bring combined expertise in property management and real estate brokerage. We deliver a full-service property care approach that combines targeted marketing, diligent maintenance, strong tenant relations, transparent accounting, and consistent property inspections for owners across the community. We work proactively to keep vacancy rates low through broad, multi-channel advertising exposure for available properties. We safeguard owner investments with responsive, cost-effective maintenance services managed by our experienced vendor network. We support long-term tenant stability through thorough tenant screening, structured lease management, and clear lease enforcement policies. We provide accurate computerized accounting and routine property evaluations to give owners clear financial oversight and reliable rental income control.
We prioritize full transparency in all owner communications, including on-demand access to financial statements, monthly summaries, and year-end tax documents via our secure online portal. We adhere to strict professional standards for all tenant interactions, including responsive maintenance request handling and clear tenant resource access. We are committed to delivering consistent, reliable results that protect property value and enhance long-term performance for every owner we serve. We offer dedicated support for both property owners and tenants, with tailored resources to meet the unique needs of each stakeholder group.
We prioritize full transparency in all owner communications, including on-demand access to financial statements, monthly summaries, and year-end tax documents via our secure online portal. We adhere to strict professional standards for all tenant interactions, including responsive maintenance request handling and clear tenant resource access. We are committed to delivering consistent, reliable results that protect property value and enhance long-term performance for every owner we serve. We offer dedicated support for both property owners and tenants, with tailored resources to meet the unique needs of each stakeholder group.
Highlights and features
- We have experienced licensed brokers on our leadership team.
- Our team uses multi-channel marketing to reduce property vacancy.
- We provide 24/7 owner access to financial and tax documents.
- Our maintenance network delivers timely, cost-effective repair services.
- We conduct thorough tenant screening to support long-term occupancy stability.
Services
Tenant Screening
We provide comprehensive tenant screening for all prospective renters to identify reliable, low-risk applicants. Our screening process verifies income, rental history, and background details to reduce the likelihood of late payments or property damage. This service helps owners secure long-term, stable tenants that support consistent rental income and property upkeep.
Vacant Property Marketing
We use multi-channel marketing across local publications, major rental platforms, and military housing sites to maximize exposure for vacant properties. Our targeted campaigns are designed to reach qualified local renters quickly to reduce vacancy duration. This service helps owners minimize lost rental income and maintain consistent cash flow for their investments.
Property Maintenance
Our maintenance team coordinates with experienced, pre-vetted vendors to deliver timely, high-quality repairs for all managed properties. We prioritize cost-effective solutions and follow up on all work to ensure issues are fully resolved. This service protects property condition, reduces long-term repair costs, and supports positive tenant experiences for owners.
Property Accounting
We provide accurate, computerized accounting services with full transparency for all managed property financials. Owners receive monthly cash flow statements, year-end 1099 tax documents, and can authorize direct payment of insurance, taxes, and HOA dues. This service gives owners clear, reliable financial oversight and simplifies tax preparation for their rental properties.
Property Inspections
We conduct routine interior and drive-by inspections of managed properties, plus move-in and move-out inspections at tenant turnover. These inspections identify maintenance needs early, ensure lease compliance, and document property condition for owners. This service protects property value, supports maintenance planning, and reduces liability for property owners over time.
