Business Details
19 Years
experience
Emergency
services
Your Trusted Partner for Commercial Property Management Solutions
Commercial Real Estate Management (CREM) has been delivering comprehensive property management solutions in Albuquerque, New Mexico since 2007. Our team of licensed real estate brokers and Certified Property Managers brings over 50 years of combined experience in managing commercial, industrial, retail, and office properties. We specialize in handling all aspects of property administration, from financial reporting and tenant relations to maintenance coordination and project management. Our hands-on approach ensures properties are maintained to the highest standards while maximizing investment returns.With MRI software integration for accurate accounting and a dedicated in-house maintenance team providing 24/7 support, we offer a full-service model that alleviates property owners' operational burdens. Our expertise spans the entire property lifecycle, including site selection, acquisition, design, financing, marketing, leasing, and management transition. By maintaining over three million square feet of diverse commercial space, we've developed the adaptability to meet varied ownership and tenant requirements while upholding exceptional service standards.
Services
Property Management
Accounting Services
Maintenance Support
Tenant Services
Lease Administration
Financial Reporting
Project Management
Vendor Coordination
CAM Reconciliations
Building Operations
Details
- Year established: 2007
Highlights and features
- Our team includes Certified Property Managers with industry-recognized credentials
- We provide 24/7 maintenance support for urgent property needs
- Over 50 years combined experience managing commercial properties through all development stages
- We handle three million+ square feet of diverse commercial real estate
- Offer integrated MRI software for accurate financial reporting and data management
Associations and certifications
- Institute of Real Estate Management
What people say
Masterful job
Professionalism
Seamless efficiency
Top-shelf
Maximum return
Services
Property Management
Our comprehensive property management service handles day-to-day operations for commercial, industrial, and retail properties. We coordinate maintenance, manage tenant relations, and implement financial strategies to maximize asset value. With expertise in lease administration and project management, we ensure properties operate efficiently while protecting owners' investments through proactive maintenance and responsive service protocols.
Accounting Services
We provide detailed financial management using integrated MRI software for accurate budgeting and reporting. Our services include CAM reconciliations, expense tracking, and IRS-compliant financial documentation. Timely reports keep owners informed about property performance while our systems ensure transparency in all financial transactions related to property operations and tenant billing.
Maintenance Support
Our 24/7 maintenance support covers HVAC, electrical, plumbing, and general property upkeep. We maintain a network of vetted vendors to address both emergency repairs and preventative maintenance needs. This proactive approach helps preserve property value while ensuring tenant satisfaction through prompt response to service requests and regular facility inspections.
Tenant Services
We serve as the primary contact for tenant inquiries regarding leases, billing, and maintenance requests. Our team manages tenant retention programs and handles service coordination 24/7. By maintaining professional communication and timely resolution of issues, we help maintain high occupancy rates and positive landlord-tenant relationships through consistent, responsive service delivery.
Lease Administration
Our lease administration service covers all aspects of commercial lease management from execution to compliance monitoring. We handle lease renewals, rent collection, and tenant communication regarding lease terms. Our systems ensure proper documentation and timely execution of lease agreements while maintaining compliance with contractual obligations and regulatory requirements.
People
Amy Flores
Property Manager
Amy Flores leads CREM's property management team with extensive experience in commercial real estate operations. She oversees daily management activities and tenant relations while ensuring properties maintain high performance standards through strategic oversight and operational excellence.
Questions
What types of properties do you manage?
We manage commercial, industrial, retail, office buildings, warehouses, shopping centers, and medical facilities across New Mexico.
How do you handle emergency maintenance requests?
Our 24/7 on-call maintenance team responds promptly to urgent repair needs, ensuring minimal disruption to tenants and property operations.
What accounting software do you use?
We utilize MRI software for integrated accounting and property management, providing accurate financial reporting and data tracking.
How do you ensure tenant satisfaction?
Through prompt response to service requests, regular property maintenance, and professional communication channels available 24/7 for tenant inquiries.
What experience does your team have?
Our management team holds Certified Property Manager designations and has over 50 years combined experience in commercial real estate management.
