Business Details
Emergency
services
Your Trusted Real Estate Partner in Prescott, AZ
Heavenly Realtor Prescott Group has been serving property owners and tenants in the Prescott Quad-City area for four decades. Our commitment to excellence is rooted in personalized service, ensuring both landlords and tenants experience seamless property management and rental processes. We specialize in maintaining properties to the highest standards of safety and comfort, backed by a proven track record of responsive communication and follow-through. Our comprehensive services include property management, leasing, vacant home care, maintenance, landscaping, home cleaning, and real estate sales. With deep local expertise and a focus on client needs, we prioritize transparent financial reporting, proactive problem-solving, and fostering positive community environments.Our 24/7 emergency maintenance team ensures urgent issues are resolved promptly, while our thorough tenant screening process guarantees qualified residents. As lifelong real estate professionals, we combine generational knowledge with modern tools like our online tenant portal for rent payments, maintenance requests, and document access. Our mission is to make real estate transactions and property management stress-free, delivering reliable solutions tailored to each client's unique goals.
Services
Property Management
Real Estate Sales
Tenant Screening
Maintenance Services
Landscaping
Home Cleaning
Leasing
Vacant Home Care
24/7 Emergency Maintenance
Online Tenant Portal
Highlights and features
- We offer 40 years of real estate experience in the Prescott area.
- 24/7 emergency maintenance services ensure prompt assistance.
- Thorough tenant screening process for reliable rentals.
- Transparent financial reporting and online tenant portal access.
- Proactive property inspections and responsive communication.
What people say
Exceptional property management
Consistent responsiveness
Proactive approach
Transparent financial reporting
Professional and pleasant
Services
Property Management
We provide comprehensive property management for multi-family, single-family, condominiums, and townhomes. Our services include tenant screening, maintenance coordination, financial reporting, and ensuring compliance with lease agreements. With 40 years of experience, we maintain properties to the highest standards while fostering positive tenant relationships through transparent communication and proactive problem-solving.
Real Estate Sales
Our real estate sales team specializes in helping clients find dream homes in the Prescott Quad-City area. With generational expertise and local market knowledge, we streamline the buying process through personalized service, efficient showings, and transparent negotiations. We prioritize client needs to ensure stress-free transactions and long-term satisfaction.
Tenant Screening
We conduct thorough tenant screenings including criminal background checks, credit evaluations, employment verification, and eviction history reviews. This rigorous process ensures qualified tenants who meet lease requirements, protecting property owners' investments while maintaining safe and stable communities for residents through reliable vetting procedures.
Maintenance Services
Our 24/7 emergency maintenance team addresses urgent issues promptly, while routine services include scheduled inspections and repairs. We troubleshoot problems over the phone first to avoid unnecessary charges, ensuring cost-effective solutions. All work undergoes follow-up checks to guarantee quality and tenant satisfaction.
Online Tenant Portal
Our digital platform allows tenants to pay rent, submit maintenance requests, and access property documents 24/7. The portal provides real-time updates on financial reports, inspection records, and maintenance receipts, streamlining communication between tenants and management while enhancing transparency and convenience for all parties involved.
People
Heavenly Cleveland
Realtor
With a lifelong career in real estate, Heavenly Cleveland transitioned from medical business ownership to full-time real estate investment in 2014. Her expertise spans property management, tenant relations, and sales, focusing on personalized service to help clients find ideal homes while maintaining high property standards.
Questions
What areas do you serve?
We specialize in the Prescott Quad-City area, managing properties and facilitating real estate transactions across multi-family, single-family, condominium, and townhome markets.
Do you offer emergency maintenance services?
Yes, our professional maintenance team provides 24/7 emergency support for urgent property issues, ensuring prompt resolution and minimal disruption for tenants.
How does your tenant screening process work?
We conduct comprehensive background checks including criminal history, credit evaluation, employment verification, and eviction records to ensure qualified, reliable tenants for property owners.
What property management fees do you charge?
Our fees start at 8% monthly management (min $125, max $400/unit) with discounts for multiple properties, plus tenant placement fees ranging from 35-75% of one month's rent.
Can tenants access property information online?
Yes, our online portal allows tenants 24/7 access to pay rent, submit maintenance requests, and view financial reports, inspection records, and maintenance receipts.
