Business Details
24 Years
experience
Trusted Real Estate and Property Management Services in Chandler, AZ
MacLay Real Estate has built a foundation of excellence in property management and real estate services since 2002. Our team prioritizes genuine care for residents, owners, and vendors, focusing on delivering high-quality service rather than simply expanding our scale. We specialize in managing Single Family homes, Condos, and Apartments across the Metro Phoenix area, combining decades of collective experience with a commitment to maintaining clean, well-managed properties. Our approach emphasizes personalized attention, ethical practices, and leveraging industry expertise to ensure mutually beneficial outcomes for all stakeholders.With a proven track record in property valuation, negotiation, and client representation, we strive to create positive experiences for buyers, sellers, and investors. Our team includes certified professionals actively engaged in industry organizations, ensuring we remain at the forefront of market trends and best practices. By fostering long-term relationships and maintaining transparency, we aim to be the trusted choice for real estate needs in Arizona.
Services
Property Management
Real Estate Sales
Tenant Portal
Maintenance Services
Owner Statements
Details
- Year established: 2002
Highlights and features
- We offer over 20 years of property management experience in the Phoenix area.
- Our team provides personalized attention to detail and 24/7 client support.
- We specialize in accurate property valuation and win-win negotiation strategies.
- Our certified professionals maintain active roles in industry associations.
- We guarantee clean, well-maintained properties and transparent communication.
What people say
Genuine care
Personal attention
Flows smoothly
Positive experience
Available support
Services
Property Management
We manage residential properties including single-family homes, condos, and apartments. Our services cover maintenance, tenant relations, and financial reporting. With experienced professionals overseeing daily operations, we ensure properties remain well-maintained while maximizing owner returns through strategic market pricing and vendor coordination.
Real Estate Sales
Our agents specialize in residential real estate transactions, offering market analysis, pricing strategies, and negotiation expertise. We guide clients through every step from listing to closing, leveraging industry certifications and local market knowledge to secure optimal outcomes for buyers and sellers in Phoenix and surrounding areas.
Tenant Portal
Tenants access maintenance requests, payment options, and account information through our digital platform. This system streamlines communication and payments while providing 24/7 access to essential property management tools. Owners receive detailed statements and operational updates through a separate secure portal interface.
Maintenance Services
Our maintenance team handles repair requests promptly, ensuring properties meet safety and livability standards. We coordinate routine upkeep and emergency repairs while maintaining detailed service records. The dedicated manager oversees work orders and vendor relationships to minimize downtime and maintain property value.
Owner Statements
Property owners receive comprehensive monthly statements detailing income, expenses, and account balances. Our reporting system tracks rent collections, maintenance costs, and property performance metrics. This transparent financial management helps investors monitor returns and make informed decisions about their real estate assets.
People
Brad MacLay
Designated Broker
With 20+ years in Arizona real estate, Brad specializes in property valuation and negotiation. A certified residential specialist, he focuses on ethical practices and client advocacy while maintaining industry leadership roles.
Jen MacLay
Real Estate Agent
Jen assists buyers in Phoenix markets with strategic purchasing guidance. Certified in residential specialties since 2008, she helps first-time buyers, retirees, and relocating families navigate transactions using current market analysis.
Samantha Huffman
Property Manager
Managing property operations since 2014, Samantha oversees budgeting and tenant relations. Her luxury housing experience ensures professional property maintenance and owner communication while maintaining Arizona roots.
Velesha Burnett
Property Manager
With 18 years in real estate, Velesha focuses on client management solutions. Joining MacLay in 2015, she combines property expertise with outdoor enthusiasm, maintaining strong tenant-landlord relationships through clear communication.
Naomi Reis
Assistant Property Manager
Naomi supports property operations with customer service excellence. Joining in 2023, her real estate background helps coordinate tenant needs and vendor services while maintaining positive client interactions through professional engagement.
Questions
What property types do you manage?
We manage single-family homes, condominiums, and apartment complexes throughout the Metro Phoenix area.
How do tenants submit maintenance requests?
Tenants use our online portal for 24/7 maintenance request submission and service tracking.
What real estate services do you offer?
We assist with residential property sales, purchases, and investment transactions across Phoenix and surrounding suburbs.
How do owners access financial reports?
Owners receive monthly statements and access detailed financial reports through our secure online portal system.
What sets your property management apart?
Our personalized approach combines 20+ years of local expertise with transparent communication and ethical business practices.
