Business Details
Your Trusted Real Estate Partner in Joliet, IL
Carter Realty Group was founded on principles of integrity, service, and professionalism, with a mission to help clients achieve the American Dream through real estate. Led by CEO Carmen Carter, a seasoned broker with 17 years of experience and certifications including ABR, GRI, and MRP, our team of 22 professionals serves diverse clients in Joliet and surrounding areas. We specialize in residential and commercial transactions, distressed sales, and investor services, combining local market expertise with national standards. Recognized as 2023 Business of the Year by AABA, we prioritize education, empowerment, and community impact.Our success stems from treating clients like family, leveraging cutting-edge tools, and maintaining a 95% client retention rate through transparent communication. With $40M+ in annual residential volume and partnerships in the $2.2M Will County Stabilization Program, we deliver results-driven solutions. Our team includes military veterans, certified instructors, and multilingual agents committed to ethical practices and ongoing professional development.
Services
Residential Sales
Commercial Real Estate
First-Time Buyer Programs
Short Sale Assistance
Property Valuation
Investment Property Services
Estate Sales
Relocation Services
Market Analysis
Foreclosure Solutions
Highlights and features
- 22 experienced professionals with industry certifications
- 95% client retention through personalized service
- $40M+ annual residential transaction volume
- 2023 Business of the Year award recipient
- Specialized short sale and foreclosure expertise
Associations and certifications
- Womens Business Enterprise Certified (WBE)
- Minority Business Enterprise Certified (MBE)
- Veterans Business Enterprise Certified (VBE)
- Service-Disabled Veterans Business Enterprise Certified (SDVBE)
- Accredited Buyers Representative (ABR)
- Graduate Realtor Institute (GRI)
- Military Relocation Professional (MRP)
What people say
Quick response times
Knowledgeable staff
Stress-free process
Excellent recommendations
Professional demeanor
Services
Residential Sales
Our residential sales specialists leverage deep local market knowledge and advanced marketing strategies to maximize property value. We guide sellers through pricing, staging, and negotiation while providing real-time market analytics. With a 95% client retention rate, our team ensures transparent communication from listing to closing.
First-Time Buyer Programs
Tailored guidance helps first-time buyers navigate financing options, down payment assistance programs, and mortgage processes. Our certified agents explain neighborhood specifics, loan types, and home inspection requirements while coordinating with trusted lenders and title companies.
Short Sale Assistance
Certified short sale experts negotiate with lenders to minimize financial impact for homeowners facing foreclosure. We manage documentation, buyer negotiations, and approval processes while maintaining strict compliance with state and federal regulations.
Commercial Real Estate
Comprehensive commercial services cover site selection, lease analysis, and investment property acquisitions. Our brokers specialize in industrial, retail, and office spaces with market trend analysis and customized portfolio strategies.
Property Valuation
Accurate property valuations combine comparative market analysis with historical sales data. We consider location trends, property condition, and market dynamics to provide data-driven pricing recommendations for sellers and investors.
People
Carmen Carter
Broker/Owner
17-year real estate veteran and certified instructor specializing in short sales. Air Force veteran with business degree, recipient of 2023 Business of the Year award. Leads team with focus on client education.
Chad Carter
Associate Broker
Licensed broker with dual expertise in real estate and insurance services. Manages commercial transactions and investor portfolios while supporting community outreach initiatives.
Phyllis
Agent
Client-focused agent known for timely communication and transaction coordination. Assists with document preparation, lender communication, and closing logistics for buyers and sellers.
Dominique McDonald
Realtor
Determined agent providing detailed market insights and responsive client support. Specializes in first-time buyer education and neighborhood selection within Will County.
Tanaye Harrell
Associate Broker
Seasoned associate broker offering strategic pricing advice and marketing solutions. Focuses on residential transactions and client relationship management.
Questions
What areas does Carter Realty Group serve?
We specialize in Will County properties including Joliet, Naperville, New Lenox, Frankfort, and Plainfield with additional coverage in surrounding Illinois communities.
Do you work with first-time homebuyers?
Yes, we offer specialized programs including down payment assistance guidance, mortgage education, and neighborhood selection tailored for first-time buyers.
Can you help with short sale properties?
Our certified short sale specialists have successfully negotiated over 150 transactions, providing solutions for distressed homeowners while minimizing financial impact.
What certifications does your team hold?
Our brokers maintain advanced designations including Accredited Buyers Representative (ABR), Graduate Realtor Institute (GRI), and Military Relocation Professional (MRP) certifications.
How do you market properties?
We utilize professional photography, virtual tours, targeted digital campaigns, and MLS exposure while leveraging our $2.2M Will County Stabilization Program partnership for enhanced visibility.
Are financing options available?
We connect clients with preferred lenders offering conventional, FHA, VA, and USDA loan programs including specialized financing for first-time and investor buyers.
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